Terms of Service

Last updated: 13 November 2026

1. About us

This website, lishqjewels.com, is operated by Lishq Jewels, based in Ludhiana, Punjab, India. By using this website or placing an order, you agree to these terms.

2. Using the website

You agree to use the website lawfully. Please do not misuse it, try to interfere with it, or use it to harm others.

3. Products and descriptions

We take care to show our products accurately. Photos, colours and sizes may look slightly different on your screen or in real life. We may change or stop selling a product at any time.

4. Prices and payment

  • All prices are in Indian rupees (INR).
  • Prices shown are inclusive of all applicable taxes.
  • We may change prices at any time. The price at the time you place your order applies.
  • Payments are processed securely by our payment partner. We do not store your card details.

5. Orders

Placing an order is an offer to buy. We may accept or decline it, for example if an item is out of stock, a price was shown wrongly, or we suspect misuse. If we cancel an order after you have paid, we will refund you in full.

6. Cash on delivery

Cash on delivery orders require a partial advance payment of ₹100. The remaining amount is paid in cash on delivery.

7. Offers and discounts

Offers such as free shipping or prepaid discounts apply only as described at checkout, may change, and cannot be combined unless we say so.

8. Shipping, returns and exchanges

Please see our Shipping Policy and our Returns and Exchange Policy. They are part of these terms. We do not accept returns or give refunds for change of mind. Exchanges are available as described in the Returns and Exchange Policy.

9. Customer accounts

You can check out as a guest or create an account. If you create an account, keep your login details safe and tell us if you think someone else is using it.

10. Intellectual property

All content on this website, including the name Lishq Jewels, logo, text, images and design, belongs to us or is used with permission. Please do not copy or reuse it without our written permission.

11. Limitation of liability

To the extent allowed by law, we are not liable for indirect or incidental losses from using this website or our products. Our liability for any order is limited to the amount you paid for it.

12. Third-party links

Our website may link to other websites, such as Instagram and Facebook. We are not responsible for their content or practices.

13. Privacy

Please read our Privacy Policy to see how we handle your information.

14. Governing law

These terms are governed by the laws of India. Any dispute will be subject to the courts at Ludhiana, Punjab.

15. Changes

We may update these terms from time to time. The date at the top shows when they were last changed.

16. Contact us

WhatsApp: +91 7059828000
Email: lishqjewels@gmail.com